AeroGarden Reviews

My daughter in Chicago sent me, via Amazon the Harvest in home garden system with pods. I live in Virginia. On opening the sealed system I discovered that it was missing a power cord adapter. Without this it will not work. I contacted AeroGarden’s Customer Care but they cannot be reached by telephone, only means of communication is by email or chat line. I spoke via the chat line and their unhelpful response is to contact Amazon. How helpful is that!!!! It means I would have to send the product back to my daughter in Chicago and then she would have to try to rectify this error. I will NOT be dealing with AeroGarden again and will definitely NOT be recommending AeroGarden to anyone. It’s made me appreciate companies with robust Custom Service.

I have spent so much money buying pods and food. The pods don’t sprout or sprout and die. I’ve done everything instructed but nothing works. A waste of money.

I was so excited to get my aerogarden. It was very expensive but I thought I'd save money by growing some produce. .....well, that never happened! What I got was pods that didn't sprout..2 out of the first 6 was all that I got..the next set, I got 1 on my next set and it got moldy before it grew very big. So I've spent over $200 for the unit, seed pods and plant food and all I've gotten was 2 small hands full of lettuce! 😡🤬 I'm still waiting for the replacement pods, to show up! That was weeks ago. I wish I'd looked at the reviews BEFORE I ordered it. This company is a rip off, which makes me livid! I can't afford to waste money and that is all this is!!

My daughter and I both purchased AeroGardens from Costco. While the tomato plants grew to appear lovely and lush, neither of us had one blossom or tomato appear. Very disappointing.

Received a new aero garden as a gift and light does not work. They are refusing to fix or exchange it. It is impossible to get to a customer agent and I’ve been waiting weeks for each email response. This company is rediculous.

I got the AeroGarden for Christmas 2021 and I am absolutely satisfied. It has lived up to all my expectations and more. I planted 6 herbs for the first try and I'm still harvesting them now midMarch. I had two questions & emailed Customer Service for help. Within 2 days I had very detailed explanations. Highly recommend them.

I have not had any of the pods sprout. I started with the salad greens, then the herb mix. The company sent me a new salad greens set and not one of them sprouted. The only thing that has grown is white mold. This was a huge waste of money that my children spent last Christmas.

I like the unit and my first "crop" turned out pretty well (5 out of 6 pods sprouted and grew nicely). However, when I ordered new seed pods, I received something completely different, and only 6 pods instead of the 12 I paid for (not to mention crazy expensive shipping!). I have written to the company twice and have had no response. I've tried calling, but there's no one there and no way to leave a message. I'm referred to their site, which is useless. At this point, I feel all I can do is warn people from spending money on this company's products. For me, this is a one-time use product, and a complete waste.

I have 3 pods of lettuce which are not sprouting of the 9. I have tried since day 14, now 28 to contact them but always the same, will get back in a couple days. No, nothing. I like what is growing but they guarantee or replace. The customers service seems none existent!

I DO NOT reccommend buying from this company. I actually give it 0 stars. Customer service is terrible and the product is CHEAP. There is NO customer service. This company should be labeled SCAM its a total fake and the lack of support for the product proves it. I know a few people that have purchased from this company and they regret as well. Im so happy my sister and friend asked me about this company before they ordered. Needless to say, they did not order. I tell so many people to stand clear of this website. What a rip off!!!